User Mapping

User mapping allows Default to map over User ID records to other systems. For example:

  • email1@company.com in Default is the same Salesforce user as email1@company.com

This is a critical step to be able to reference Default users to route and assign any CRM objects, Slack messages, or Sales engagement tools.

  1. Navigate to the User Management tab

  2. Click on Edit Member

  3. Map User's systems ID to Default Login

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